Temporary Administrator / Customer Service Advisor

Location: Wolverhampton
Contract: Temporary (Maternity Cover)
Hours: Vary (2-3 days per week with potential for 5 days)
Salary: £11.44 per hour
Start Date: February
About the Role:
We are seeking a proactive and customer-focused Temporary Administrator / Customer Service Advisor to join our team in Wolverhampton. This maternity cover role offers a varied workload, combining customer service and administrative responsibilities to ensure smooth day-to-day operations.Key Responsibilities:

• Handle incoming phone calls and assist with resident service charge and pass enquiries.
• Resolve customer queries efficiently and professionally.
• Perform administrative tasks, including updating records and using Sage Accounts.
• Provide general office support to maintain efficient operations.

What We’re Looking For:

• Previous experience in administration or customer service roles.
• Proficiency with Sage Accounts or similar systems (preferred).
• Strong communication and problem-solving skills.
• A proactive and adaptable approach to tasks.
• Ability to manage and prioritise a varying workload.

Why Join Us?

• Competitive pay rate of £11.44 per hour.
• Flexible hours
• Gain experience in a dynamic and supportive environment.

Job Type: Temporary
Contract length: 6 months

Pay: Up to £11.44 per hour

Benefits:

• Free parking
• On-site parking
• Sick pay

Schedule:

• Day shift
• Flexitime
• Monday to Friday

Experience:

• Customer service: 3 years (preferred)
• Sage: 2 years (preferred)
• Office: 2 years (preferred)

Work Location: In person