Sales & Customer Support Coordinator

Job Title: Sales & Customer Support Coordinator
Location: WV14 0LH
Salary: £13 per hour
Hours: 08:00 – 16:00, Monday to Friday
About the Role:
We are looking for an enthusiastic and IT-savvy individual to join our office team as a Sales & Customer Support Coordinator. This is an excellent opportunity for someone with a creative and dynamic approach to customer service and sales. You will play a key role in dealing with customer queries, supporting sales operations, and assisting with the implementation of a new system.
Key Responsibilities:

• Providing exceptional customer service by handling queries via phone, email, and in person.
• Supporting the sales team with administrative tasks and customer follow-ups.
• Assisting with the implementation and use of a new IT system, ensuring smooth operation.
• Managing and updating customer records accurately and efficiently.
• Collaborating with colleagues to deliver creative solutions and improvements to customer service processes.

Requirements:

• Strong IT skills and the ability to adapt to new systems quickly.
• Excellent communication skills, both written and verbal.
• A creative and problem-solving mindset.
• Previous experience in customer service, sales support, or similar roles is beneficial.
• A positive attitude and the ability to work well in a team.

Benefits:

• Competitive hourly pay of £13 per hour.
• Regular working hours with no weekends.
• Opportunity to work in a creative and supportive environment.
• The chance to contribute to the growth and development of the business.

If you’re a proactive and tech-savvy individual with a passion for delivering great customer experiences, we’d love to hear from you. Apply today to join our team!

Job Types: Full-time, Permanent

Pay: From £13.00 per hour

Expected hours: 40 per week

Additional pay:

• Performance bonus

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Day shift
• Monday to Friday

Experience:

• Retail sales: 1 year (preferred)
• Customer service: 2 years (preferred)
• Management: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person